Blog

30
Sep

Will a robot take your job ?

Posted by | · · · · | Innovation · Uncategorized | No Comments on Will a robot take your job ?

Interesting debate with some students we are teaching about innovation this week. We have been discussing AI, Robotics, Machine Learning,The SIngularity and all these exciting tech-driven futures. They suddenly got worried about being made obsolete by machines….asked whether unchecked ‘innovation’ is always a good thing ? I found a website set up by the BBC […]

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07
Apr

Dogs & Cats Takeover Snapchat

Posted by | · | Innovation · Uncategorized | No Comments on Dogs & Cats Takeover Snapchat

We love it when the socio-sphere comes a little closer to the real world.  Digi-land is a place where we often find ourselves in a Dorothy-like tornado of hashtags, bitly shortcodes,  jargon and apps with very, very silly names…Pet lovers on Snapchat are bringing us back down to earth. Snapchat’s pet obsessives cut through that […]

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04
Apr

A Few Tiny Rooms in London rated in Top 3 on Tripadvisor

Posted by | · · | Customer Experience · Innovation · Uncategorized | No Comments on A Few Tiny Rooms in London rated in Top 3 on Tripadvisor

London has literally hundreds of thousands of options for tourists, visitors. So what do you think the world’s biggest peer review network Trip Advisor rates regularly in the top 3 of the long, long list ? The Answer : Hint Hunt. Hint Hunt is a live, interactive,  escape game, for 3-5 people, based around 3 […]

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27
Jan

Fear of saying something stupid is a barrier to innovation

Posted by | | Innovation · Uncategorized | No Comments on Fear of saying something stupid is a barrier to innovation

We love this blog piece, especially the analysis of framing innovation as ‘problem’ vs opportunity – and how people’s fears of ‘saying something stupid’ are a barrier to innovation. Obvious, but very, very true and often overlooked. Personal take-aways from: Chapter 4: Of Innovation, Intuition and Imposters: Intangible Vulnerabilities in the Brains of Great Leaders (Pages […]

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26
Jan

How to Innovate with Pubic Hair: American Apparel

Posted by | · · · · | Customer Experience · Innovation · Uncategorized | No Comments on How to Innovate with Pubic Hair: American Apparel

It would be churlish not to comment on US clothing retailer American Apparel ‘s decision to ‘shock’ using mannequins with full pubic hair. Seen here sporting a rather large ‘bush’ showing through flimsy undergarments, this plastic lady and her plastic friends have been seen across select AA US store window displays. Personally, I love it. […]

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31
Jul

Happy People Sell

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One guy and his simple mantra, ‘Happy people sell’ creates a call centre like no other. One of the best examples of business and the blindingly obvious I have seen recently. Nev, the boss of a Welsh call centre keeps his troops happy with what many might call ‘unorthodox’ management tools. If you haven’t watched […]

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